Reservations
Reservation and Inquiries should be addressed to our office by phone, facsimile, or electronic mail. Reservations should be made as early as possible with detailed arrival and departure dates, itinerary flight schedule, hotel choices or alternatives, group size etc.

Confirmation
All reservations or Inquiry requests are normally confirmed by return email. If an immediate confirmation is not possible the booking status will be advised immediately.

Payment
Full payment by Bank Transfer is required two weeks before commencement of service at the first destination point. Except during our peak season, when an earlier deposit may be requested.  Failure to comply with these conditions could result in cancellation of all reservations and arrangements without notice.

Payment should be made by telegraphic transfer to our account as follows:

Permata Bank Sanur Branch
Jl. Danau Tamblingan 77 Sanur – Denpasar – Bali 80228
PT. Lihat Laut Travel
4000 365 373 (IDR)
4000 365 381 (USD)
Swift Code: BBBAIDJA

Cancellation
Cancellation fees will not be levied by TravelCo Bali.  However, airlines, hotels or other service providers may impose a fee on cancellation of reservations.

Refund
All refunds will be subject to the policy conditions of hotels, restaurants, carriers etc. We have a Non Refund policy in the case of a no-show and reservations or services not utilized by any member of a tour.

Responsibility
TravelCo Bali serves only as the agent of all passengers in matters relating to hotel accommodation, tours or transportation whether by aircraft, ship, or motor coach and any other transportation requirements and, as such, shall not be liable for injury, delay, loss or damage which may occur, but undertakes to exercise all reasonable care in making such arrangements.

Travel Insurance
It is advised that all travelers should purchase adequate travel insurance at the time of booking flights and/or tours.